What is the no-show policy?

If a reservation is not cancelled and no one arrives within 20 minutes of the event start time, the reservation holder will be charged a $35 no-show fee plus the original booking amount, and the spot will be forfeited. If you notify us in advance that you are running late, the no-show deadline will be extended to 1 hour after the event start time.

Are non-members charged a day pass for each reservation?

No. Non-members are only charged a single $10 day pass per day, regardless of how many private reservations they are checked into that day.

What is the cancellation policy?

All reservations include a 10-minute free cancellation window from the time of booking. A countdown timer will be visible on your reservation during this window. Please note: The 10-minute window does NOT override the event cancellation window. If you register for a session inside the event's cancellation window (for example, booking an event that starts in 2 hours when the cancellation window is 24 hours), that reservation is already past the point of free cancellation - even if you cancel within 10 minutes of booking. The event cancellation window overrides the 10-minute grace period , and standard cancellation charges will apply. The 10-minute free cancellation only applies when the booking is made outside the cancellation window. Most reservations have a 48-hour cancellation window unless otherwise noted. Cancellations made after the cancellation window will be charged the full booking amount at peak hour rates. This charge is the responsibility of the reservation holder.

How do Premier Court Passes work?

Premier Court Passes are valid Monday-Friday between 12-4PM at Annandale. Premier members may use one pass per day. Guest fees apply at check-in: Non-members: $10 day pass Non-premier members: $5 fee If the same group participates in two back-to-back sessions booked by different Premier members, guests must pay for each session separately.

How do I book a coach for a private lesson?

Email info@dtlsportscenter.com with your name, availability, and any coach preference. Our team will get you connected. You can learn more about our coaches here .

Can I bring my own instructor?

No. All coaching at DTL must be conducted by DTL-certified coaches. This applies to both paid and unpaid instruction. Outside instructional equipment including ball machines are not permitted. To book a lesson with a DTL coach, email info@dtlsportscenter.com .

Can I run private drills on a court?

Yes. Players may rent private courts for drilling. Outside coaching is not permitted during these sessions. Players may bring their own balls. Any outside equipment that causes damage to the facility will result in applicable fines.

Do I need to bring my own gear?

Demo paddles are available at DTL Annandale at no charge. Paddles are also available for purchase. Please note that DTL Fairfax does not have loaner paddles. Balls are provided for all scheduled events. Players may bring their own pickleballs for private court reservations. All players must wear non-marking, court-appropriate shoes with soft rubber soles. Players not wearing proper footwear will be asked to leave the court. Visit this page to verify your shoes are court-appropriate . Lifetime balls may be checked out from the front desk with collateral. Unreturned balls will be charged at $5 per ball. Cracked balls should still be returned to the front desk, no fine will be applied and your collateral will be returned.

During your session on a full-sized court, tap the “Replay” button on the iPad to view an instant replay on the TV. All replays are automatically emailed to registered participants 5 minutes after the event ends and are saved in your DTL account under reservation history. Replays are complimentary for open plays, leagues, tournaments, and events. For private reservations, replays are $0.50 each.

How does live scoring work?

Each full-sized court is equipped with score clickers for each team. At the start of your reservation, follow the iPad prompts to assign a clicker to each team. Clickers are located on the wall or net posts. Press your clicker when your team scores, and double-click to remove a point if needed. Scores are displayed on the iPad and mirrored on the TVs.